About
Infocus Investigations has built a solid reputation as New York’s leader of investigative services. We are a full service firm specializing in domestic and insurance investigations, attorney services, and corporate strategies.
As of May 2008, we have been awarded with all NY based accounts associated with National Strategies Group (NSG), a worldwide provider of strategic solutions. Our Rochester, NY office is also the headquarters for all East coast operations of NSG. Our customers benefit not only from the services of Infocus Investigations, but also through the support of a nationwide company whose goal is to provide the most outstanding service in the industry.
We employ the finest investigators in the state, including current and retired police officers, ex-military, and the most seasoned team in the industry. Our case managers have an average of 17 years experience and all field investigators are trained to the rigorous specifications of NSG. Since we are partnered with NSG, every investigator must undergo training that not only meets- but surpasses- all national licensing standards. This makes us unique in the state of NY. Those who choose Infocus Investigations for their investigative needs can rest assured that they are hiring the most highly trained and reliable investigators in the state. We stake our reputation on the fact that you will not find a more dependable, results-driven investigations firm anywhere.
Utilizing our SmartTrak case manager software, clients are given a unique user name and password, which enables access to each file and all pertinent data. SmartTrak grants users the ability to communicate with on-site investigators and access real-time data including reports, live video feed, and snippets. Clients can keep track of each file and input critical information such as IME’s, Vocational Rehab appointments, and court dates, to name a few. Users can also terminate investigations or increase budget as needed.
Mission Statement:
Through extensive training of only the finest people, we will provide a service unmatched by all others in our field. Each and every case will be treated with the utmost respect and discretion. We will strive for investigative excellence, exceed our customers’ expectations, and affirm each client’s confidence in Infocus Investigations.
CALL 315.573.9118 TODAY!!
NY LIC# 11000143489
A division of NSG